Shipping Policy

At Select Furniture UK, we are committed to delivering your furniture purchase to you in a timely and efficient manner. We have formulated a comprehensive Shipping Policy to provide you with clear information on our delivery process.

1. Delivery Time-frame:
1.1. For in-stock products, we strive to deliver your order within 7 working days from the date of purchase.
1.2. Please note that delivery times are estimates and may vary depending on factors such as product availability, delivery location, and unforeseen circumstances. We will make every effort to keep you informed of any delays.

2. Delivery Methods:
2.1. We work with reliable courier services and professional delivery partners to ensure safe and secure transportation of your furniture.
2.2. The delivery method will vary depending on the size, weight, and nature of the item. It may include home delivery, ground shipping, or freight services.

3. Delivery Charges:
3.1. We offer free standard delivery on most orders within the UK mainland.
3.2. Additional charges may apply for delivery to remote areas, offshore islands, or international destinations. These charges will be clearly communicated during the checkout process.

4. Tracking Your Order:
4.1. Once your order has been dispatched, we will provide you with a tracking number and a link to track the progress of your delivery.
4.2. You can use this tracking information to stay updated on the estimated delivery date and any delivery status changes.

5. Delivery Process:
5.1. Our delivery team will contact you in advance to schedule a suitable delivery date and time.
5.2. Please ensure that someone is available at the delivery address to receive and sign for the package.
5.3. If no one is available at the specified address, our delivery team will leave a delivery notification with further instructions on rescheduling or collecting the package from a designated location.

6. Inspection and Acceptance:
6.1. Upon delivery, please inspect the packaging and the contents of your order.
6.2. If you notice any signs of damage to the packaging, please make a note of it on the delivery receipt or refuse the delivery if necessary.
6.3. It is important to thoroughly inspect the item(s) within 48 hours after delivery and report any damage, defects, or missing parts to our customer service team.

7. Split Shipments:
7.1. In some cases, if you have ordered multiple items, they may be shipped separately due to variations in availability or delivery methods.
7.2. You will be notified in advance if your order is being split into multiple shipments, and you will receive separate tracking information for each shipment.

Please note that this Shipping Policy is subject to change and may be updated periodically.

If you have any questions or need further assistance regarding shipping or delivery, please contact our customer service team. We are here to ensure a smooth and satisfactory delivery experience for you.

Select Furniture UK reserves the right to modify or update this policy at any time. The most recent version will be available on our website.

Last updated: August 2023.